Temporary Downtime Due To Fiber Cut

Published on November 10, 2005 By WishX In WinCustomize News

Due to an unexpected fiber cut near one of our data centers, several Stardock-related websites (such as WinCustomize downloads) and services (i.e. Stardock Central) may be temporarily unreachable. We are working to get things moved and rerouted to minimize downtime. We do apologize for the inconvenience and appreciate your understanding and patience while we get things rerouted.

Comments (Page 1)

rayman48

on Nov 10, 2005

That explains it

I thought my computer was really slow..

Digital3000

on Nov 10, 2005

Hope everything gets sorted out.. Always hate when that stuff happens... All the best

Corky_O

on Nov 10, 2005

Thanks for the heads-up.

Sleeping Dragon

on Nov 10, 2005

Thanks

I thought I disappeared.

Vailene

on Nov 10, 2005

These types of things happen. So it's ok

T-Man

on Nov 10, 2005

Good News and Bad News...

Good News, they restored service to our data center....Bad News, it went down again.

We have brought back most of our systems back up in our other data center facility. So most everything is up and running. But there are still a few kinks here and there. Such as, the Photo Gallery on the personal pages is not currently available and a few other sporadic sites and features.

Also since all our systems are running in one location it is possible that you may experience some slowness as some of our servers may be maxed out with the extra traffic.

Hopefully they will get us back on line soon and tomorrow we can be running at full steam again.

Reppiks

on Nov 10, 2005

Seems good from this end right now. Good work

seldomseen

on Nov 10, 2005

Ditto

seldomseen

on Nov 10, 2005

Aha! Tried to download one of Dario's icons, the WB newest one, and got a blink...only. I'll vamoose for a while and let you tech-types get it all together

Nakor

on Nov 10, 2005

Service has again been restored to the impacted data center, but we're not messing around with this anymore tonight. Everything important _should_ be functional via the other location (mostly subject to whether your dns servers locally see the ip changes), including software/skin downloads, activation (where needed), most forums, and contacting support.

Some things are liable to be a bit slower, we're funneling a lot more traffic off this set of servers right now.

Kris

slagny

on Nov 10, 2005

Looks good from here( the northeast) Good work you guys

slagny

on Nov 10, 2005

Looks good from here( the northeast) Good work you guys

Robbie_Boy

on Nov 11, 2005

still can't seem to log in to SDC is it just me or is that still not working

Randahl

on Nov 11, 2005

thanks all for your hard work!
we really appreciate all your time and efforts to keep our computers looking so great/cool/sweet/funky/(insert your own gratifying adjective!)

Cheers!

Kevison

on Nov 11, 2005

What?? The string to the cambell soup cans got cut? Wow!! No worries here!

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